+380 800 354 609
from 09:00 to 22:30 seven days a week

Contact Us

We work without days off
from 09:00 to 22:30
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Salomon Contacts - Customer Support

Welcome to the "Contact Us" section of the salomon.in.ua online store. We're always available to communicate and ready to help you with any questions—from choosing the right size to consulting on ordering, delivery, or returns.

Our customer support team is dedicated to making every purchase as convenient and enjoyable as possible. If you have any questions or need assistance, simply contact us using the method most convenient for you.

How to contact us

You can contact our support team in one of the following ways:

Our managers will help you:

  • find out the order status;
  • choose the right size or model;
  • get advice on payment and delivery;
  • arrange a return or exchange of goods;
  • get information about product availability.

Assortment of the online store

The online store salomon.in.ua specializes in Salomon footwear. The catalog features both popular classic models and the season's newest arrivals.

We offer:

  • Original Salomon sneakers for sports and everyday use;
  • current models for trail running, outdoor and active recreation;
  • regular discounts and offers.

Most products are available with discounts that can reach up to 50% depending on the model and season.

Delivery of orders

We deliver throughout Ukraine via the Nova Poshta delivery service.

On average, an order arrives at the branch within 1–3 days after dispatch.

If you need additional information about delivery or payment, please contact customer support.

How to place an order

To make a purchase on the website:

  1. Select a product from the catalog.
  2. Add it to your cart.
  3. Fill out the order form.
  4. Please provide your contact information and delivery method.
  5. Choose a convenient payment method.

You can also place an order directly through a manager by calling customer support.

Feedback

We're constantly working to improve our service and value our customers' opinions. If you have any suggestions about the store or would like to share your shopping experience, we'd love to hear from you.

You can contact us by phone or email:

Phone: +380 800 354 609
Email: [email protected]

The salomon.in.ua team is always ready to help you make the right choice and get the most out of your purchase.

We work from 09:00 to 22:30, seven days a week

Any questions?
Contact us.